Online access information for young people aged 11 – 15
Online access allows someone to see some of your medical information online through the NHS App or a website called SystmOnline. This include what medication you are taking, and it may include your full GP record including consultations with us and letters from the hospital. It allows that person to request your regular medication.
You have the following options:
- Allow your parent or guardian to have proxy online access on your behalf. If you allow this, you can control what access they have. For instance, you can allow them to only request medication but not to see your medical records.
- Have online access in your own right. You would have your own login details and be able to see your information on your smartphone or computer.
- Have online access in your own right, and also allow your parents to have proxy online access. In this case, you can give your parents less access to your account than you have yourself. For instance, you can allow them to only request medication but not to see your medical records.
- Not have any online access. This would mean neither you nor your parents would have online access to your medical information.
There are some risks to allowing your parents to have proxy online access. These risks also apply if you have online access in your own right and allow other people, such as your parents or boyfriend/girlfriend, to get hold of your login details. For example, if you are having sex or start having sex in the future, you might have to get checked for sexually transmitted infections or get contraception. If this information is in your GP record, these other people could see this information.
You can always ask us to hide some information from online view. For instance, if you are speaking to a GP about contraception, you can ask the GP to hide the consultation from online view so that your parents or your partner will not be able to see this.
There are also risks from having online access in your own right.If you have online access to your full medical record, you might find some of the information in it upsetting. For instance, you might see a worrying test result before the GP has had a chance to explain it to you. Some people who have mental health problems can find it upsetting to read information about bad things that have happened to them.
